Privacy Policy

Last updated: 2025-11-11

Welcome to Upload the Love ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wedding photo-sharing platform.

1. Information We Collect

Information You Provide Directly

For Event Hosts (Couples/Event Organizers):

• Account registration information (name, email address, password)
• Wedding/event details (date, venue, couple names)
• Payment information (processed securely through third-party payment processors)
• Profile photos and customization preferences

For Guests:

• Photos and videos uploaded to wedding events
• Optional: Name or identifier when uploading media
• Device information and IP address

Information Collected Automatically:

• Usage data (pages visited, features used, time spent)
• Device information (device type, operating system, browser type)
• Log data (IP address, access times, referring URLs)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and maintain the Upload the Love platform, including hosting wedding events and facilitating photo uploads
• Communication: To send service-related notifications, respond to inquiries, and provide customer support
• Improvement: To analyze usage patterns and improve our platform's functionality and user experience
• Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities
• Legal Compliance: To comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Event Hosts: Photos and videos uploaded by guests are shared with the wedding/event host who created the event
• Service Providers: We may share information with third-party service providers who assist us in operating our platform (e.g., cloud storage providers, payment processors, analytics services)
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity

4. Data Storage and Security

• Storage: Your data is stored securely using Firebase, a Google Cloud Platform service
• Security Measures: We implement industry-standard security measures including encryption, secure authentication, and regular security assessments
• Retention: Event data is retained for the duration specified by the event host, plus a reasonable period for backup purposes. Account data is retained until account deletion is requested

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at support@uploadthelove.com.

6. Photo and Video Content

• Ownership: Guests who upload photos and videos retain ownership of their content
• License: By uploading content, guests grant the event host a non-exclusive license to use, display, and share the uploaded media
• Moderation: Event hosts have the ability to review and moderate uploaded content
• Removal: Guests may request removal of their uploaded content by contacting the event host or our support team

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze platform usage and performance
• Provide a personalized experience

You can control cookie preferences through your browser settings, though this may limit certain platform features.

8. Third-Party Services

Our platform integrates with third-party services, including:

• Firebase/Google Cloud Platform: For hosting, authentication, and data storage
• Payment Processors: For handling subscription and payment transactions

These third parties have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Upload the Love is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Updating the "Last Updated" date
• Sending an email notification for significant changes (for registered users)

Your continued use of Upload the Love after such changes constitutes acceptance of the updated Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to deletion of personal information
• Right to non-discrimination for exercising your privacy rights

13. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Upload the Love
Email: support@uploadthelove.com
Website: uploadthelove.com

15. Dispute Resolution

If you have a concern about our privacy practices that we are unable to resolve, you have the right to lodge a complaint with your local data protection authority.